For homeowners
How we actually manage your home
Anyone can list a house. The difference shows up on the Tuesday afternoon before a guest arrives, when somebody has to walk through the place and notice what the cleaner missed. Here is exactly how we do that — with the numbers.
559
documented inspections
13,393
inspection photographs
3,526
issues found and logged
31
homes under management
HHV Property Guardian, April 2026 to 12 August 2026. These are counts from our own inspection records, not estimates.
We built our own inspection system
Most management companies inspect informally — someone looks around, and if they mention something it gets fixed. There is no record, so nothing accumulates and nothing improves.
We built HHV Property Guardian because that was not good enough. Every inspection is done room by room against a checklist, photographed, and written up. Findings are graded by severity and logged against the property, so a recurring problem becomes visible instead of being rediscovered every few weeks.
That is where the 3,526 logged findings come from. They are not complaints — most are small: a dish towel left on an oven handle, a golf cart charging cable across the garage floor, a light bulb out in the second bedroom. The point is that somebody saw them and wrote them down before a guest did.
Why our fee is 15%
National platforms advertise management from 10%, and there are free tools that promise you can keep 100% and do it yourself. Both are real options and we would rather address them directly than pretend they do not exist.
Software is genuinely good now. It writes listings, suggests pricing, sends guest messages and chases reviews. If the job were only administrative, self-managing would be the obvious answer.
It is not. Almost everything that goes wrong in a short-term rental is physical and local: a cleaner who skipped a bathroom, a lock with a dead battery, a cart that will not start, a guest locked out at nine at night, an air filter nobody changed for four months. No amount of software fixes any of that. A person twenty minutes away does.
The extra five points buys the people, the inspections, and the record that proves they happened. If that is not worth it for your home, we would genuinely rather tell you so than take the listing.
What you get
- Listing built and marketed across Airbnb, VRBO and direct booking
- Dynamic nightly pricing — rates move with demand, not a fixed sheet
- Guest communication handled, including the 9pm problems
- Cleaning and turnover coordination with local cleaners
- Documented, photographed inspections through Property Guardian
- Maintenance dispatched and supervised
- Villages Lifestyle ID applications filed for your guests
- Monthly owner statement with every expense itemised
One thing that list understates: the photographs. Every home we take on is shot properly by Dalton Hobbs, a photographer here in The Villages — not assembled from whatever is already on the owner’s phone. On a platform where the first image decides whether anyone clicks at all, that is not a detail.
Still weighing it up? Self-managing vs a property manager goes through the trade-offs honestly, and what your Villages home can earn covers the money side.
Owner questions
What does Hastings Home Ventures charge?
Our management fee is 15% of rental income. Some national platforms advertise 10%, and it is a fair question why ours is higher. The short answer is that 10% buys you software and a call centre; 15% buys you people in The Villages who physically walk through your home, photograph it, and catch problems before your guest does.
What is HHV Property Guardian?
It is the inspection system we built and run ourselves. Every turnover is inspected against a room-by-room checklist, photographed, and written up — and the findings are logged, not just mentioned. Since April 2026 it has recorded 559 inspections and 13,393 photographs across the homes we manage.
Could I just self-manage with free online tools?
You can, and some owners do it well. Tools handle listing copy, pricing suggestions and message templates. What they cannot do is stand in your kitchen the afternoon before a guest arrives. Most of what goes wrong in a short-term rental is physical and local — a cleaner who missed a room, a dead lock battery, a golf cart that will not start, a guest who cannot get in at 9pm.
How often is my home inspected?
Around each turnover, and more often when a home is between guests for a stretch. Across the portfolio that has run at roughly 187 inspections in the last thirty days.
Who actually does the work?
Local people. Cleaners and inspectors who live here, plus a handyman we dispatch for repairs. Jesse and Rachel run it directly — you are not routed to a support queue.
What happens when something breaks?
We deal with it and tell you afterwards, with photographs. For anything above a routine repair we ask first. You get a monthly statement showing every expense against your home, itemised.
Do you handle the Villages Lifestyle ID for my guests?
Yes, including filing the homeowner authorisation with The Villages on your behalf. It is one of those small administrative things that quietly ruins a guest arrival if nobody owns it.
Thinking about renting your home out?
Tell us the address and we will give you a straight answer on what it could earn and whether we are the right fit. No obligation, and no pressure if the numbers do not work.
Questions? Text us.
We answer fast — usually within an hour, seven days a week.
Text usOr reach us at (321) 635-0659.